Jacaranda Living proudly stands behind its products. We will exchange, refund or pass credit for any merchandise you received directly from us that is not to your satisfaction, provided it is returned within 14 days from the date your order was received. All returns must be unused, in the original packaging, from a smoke-free environment and have all applicable tags attached.
Shipping USA - Free shipping on all retail orders within the US International - $15 will be charged for shipping on orders less than 2 lbs - Please contact us for shipping charges on orders over 2 lbs at info@JacarandaLiving.com
Exchanges USA - Free shipping both ways for all retail orders. Please request a Pre-Paid Shipping Label by clicking the icon below. International - Please mail the item you wish to exchange to us at the address below using your choice of carrier. - Shipping cost for the exchange is only $10. - Please enclose a note to show what you would like in exchange.
Returns USA If you would like to return any item for a refund: - please request a Pre-Paid Mailing Label by clicking the icon below.
- a label will be emailed to you by next business day. - we will deduct $6 from your refund to cover return shipping costs. - please ship it to us at: Jacaranda Living LLC 177 Worcester St, Suite 302 Wellesley, MA 02481 USA
International Please mail the item to us (at the above address) using your choice of carrier and enclose the invoice that was with your order or a note with your name and order number.
We hope you love what you purchased and have a great shopping experience start-to-finish!
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