Easy Shipping and Returns
We hope you love what you have purchased and that you
have a great shopping experience start-to-finish!
We offer FREE SHIPPING on all
our retail orders.
RETURNS & EXCHANGES
Jacaranda Living stands behind its products.
We will exchange, refund or pass credit for
any merchandise received directly from us that
is not to your satisfaction, provided it is
returned within 14 days from the initial shipping date.
All returns must be unused, in the original packaging,
from a smoke-free environment and
have all applicable tags attached.
To start a RETURN pick an option and follow
these easy steps:
Make sure to enclose the invoice that was with your order or a note with your name and order number.
A pre-paid mailing label will be emailed to you.
$6.00 will be deducted from your return credit.
Mail the item via your preferred carrier to us at:
177 Worcester Street
Wellesley, MA 02481
Full refund to your original method of payment.
To start an EXCHANGE
We provide FREE SHIPPING both ways.
Click on the PRE-PAID MAILING LABEL above and
a return shipping label will be emailed to you.
Enclose a note indicating which item you’d prefer.