Jacaranda Living stands behind its products. We will exchange, refund or pass credit for any merchandise received directly from us that is not to your satisfaction, provided it is returned within 30 days from the initial shipping date. All returns must be unused, in the original packaging, from a smoke-free environment and have all applicable tags attached.
We hope you love what you have purchased and have a great shopping experience start-to-finish!
Retail orders in the US are FREE.
For International Returns & Exchanges, there will be a $12 shipping fee each way. Returns - Please enclose the invoice that was with your order or a note with your name and order number. Exchanges - As above and also enclose a note indicating what item you would like to receive in exchange.
A pre-paid mailing label will be emailed to you next business day.
US Orders - FREE SHIPPING both ways with a full refund to your original method of payment. International Orders - a $12 charge each way will be deducted from your return credit.
Please mail the item via your preferred carrier to:
Jacaranda Living LLC 177 Worcester Street, Suite 302 Wellesley, MA 02481
Your refund will be credited to your original method of payment.